Technology Update

WhatsApp for Business


WhatsApp Business API

The WhatsApp Business API allows large businesses and brands to send messages to customers efficiently and at scale. After creating a profile, businesses can provide responsive customer care and send timely, one-way notifications.

Regarding to the WhatsApp Business, we can imagine which it is replacing the current SMS function for CRM usage. However, it’s not able to blast promotion message.



If client choose the Direct Integration route, it will needs to be whitelisted from Facebook team but client will have better control and there would not be any additional cost needed. (If go thru the below Service Providers provided from Facebook, no whitelisting from Facebook team is needed.



Approved Service Providers Website
Emma HK











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